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F.A.Q.

How does your pricing work? Pricing varies based on the length of your film and hours of videography coverage. After learning more details about your day through our contact form, we will send over packages for you to consider. Special pricing is available at an hourly rate and for elopements & off-season dates (January-April). 
Who will be filming on my wedding day? The owners, Lisa & Chris Serino, will be your lead videographers on your wedding day. We prefer to meet with our couples in person (or on a zoom chat) before the big day! We love hearing stories about your relationship and learning more about your VIP guests so we can be in on all the 'inside jokes' that may come up during toasts and speeches, which often make for great voiceovers to use in your highlight film. We want to get to know YOU and especially want you to feel super comfortable with us before we arrive to capture one of the most intimate and emotional days of your life!
Do you use a drone? Yes!! We are licensed drone operators and love capturing your reception location from the sky above! We typically fly the drone the morning of your wedding, before getting ready coverage begins, so it is not a distraction later on in the day. 
Will you work well with our photographer? Collaborating with your photographer is extremely important to us. We chat with your photographer prior to the wedding day to get a sense of their style and discuss ways we can work as a team so you can have the best possible experience on your wedding day. We are flexible and try to stay behind the scenes as much as possible, and allow moments to unfold and happen naturally. Our goal is to be candid and unobtrusive so you often don't even know we are there. 
What type of equipment do you use? You can rest assured that we will NOT be carrying around a big clunky video camera on our shoulders with a light shining directly on your face. The last thing we want to do is get in the way of you enjoying every moment. We use Canon DSLR cameras with interchangeable lenses that give us the flexibility to shoot from long distances. 
Do you have backup equipment? Absolutely! We use 3 camera angles to capture your formal events. These moments are way too important to miss, so we make sure we record it from multiple camera angles. We also recognize that your photographer will be capturing the same moments as us, and want to have the flexibility for them to jump in front of one of our cameras to get a shot. 
How do you decide on music? When we edit, we start with your story first. Sometimes, the voiceovers are full of sentimental memories/moments, or it could be a combination of funny stories with the sentimental ones, so after we have put the backbone of the film together- your story- we search for music that compliments it. Sometimes it is slower, sometimes it is more upbeat, it really depends on what content we have. One thing that is super important to us, is that the music we use in our highlight films is licensed. We typically pick music from SongFreedom, The MusicBed, or Soundstripe. 
When can we expect to see our wedding film? We can deliver a sneak peek within 1 week of your wedding. A few days after the wedding, we reach out to you to see what you are most excited about, and then we edit that into a 1 minute preview! Our highlight films and documentary edits take a bit longer. These keepsake films are handcrafted and the creative process can take between 50-60 hours to produce. Your entire wedding collection will be ready 3-6 months after your wedding date. 
How is my film delivered?: Your films are delivered via digital download. You can view your film on your phone, tablet, and TV. We typically provide two separate links- one with just the “short” film so you can share that on social media and quickly watch a recap of the day, and then a second link that has the full documentary edit- great for sending along to grandparents, parents, and anyone that might have a couple hours to relive the entire day!
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For me and my husband - our must haves were an open bar, a band, and a video and honestly I'd forego the first two to make sure I had the video. I can't speak highly enough of Next Level Films -- if only we could just do the day all over again. -Chris & Kerri 

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